We strive to ensure that every customer is satisfied with their purchase. If for any reason you are not completely happy with your order, we offer the following return policy:
Eligibility for Returns
- Returns must be initiated within 30 days of the delivery date.
- The book must be in its original condition – unused, unmarked, and undamaged.
- Personalized or digital products are non-refundable unless they arrive damaged or defective.
How to Return a Product
- Email our customer service team at [email protected] with your order details and reason for the return.
- Once approved, you will receive a return authorization number (RAN) and the return shipping address.
- Pack the item securely and include the RAN in the package. Ship it to the address below:
Return Address:
3200 Park Center Dr,
Costa Mesa, CA 92626
United States
Refunds
- Refunds will be processed within 5–7 business days after we receive the returned item.
- Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or damaged product).
- Refunds will be issued to the original payment method.
Damaged or Defective Items
If your book arrives damaged or defective:
- Contact us within 48 hours of delivery with photos of the damage.
- We will provide a replacement or full refund at no additional cost.
Contact Us
For further assistance, please contact us at:
- Email: [email protected]
- Phone: +1 (714) 555-6585
- Address:
3200 Park Center Dr,
Costa Mesa, CA 92626
United States
We value your satisfaction and are committed to resolving any issues promptly.